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Job opening: Partner Technical Support (US)

ABOUT Hydraloop

Hydraloop smart home solutions are essential for eco-living and offer sustainable living without compromise on the quality of life. Hydraloop solutions for buildings, lodges, and hotels offer the circular and sustainable operations of your business, adding value to the property and contributing towards certification.


After winning numerous international awards and distinctions, our young, fast-growing company is making a global breakthrough. From our office in Leeuwarden, we are working on building a partner network that sells, installs, and supports Hydraloop systems to both private individuals and business customers.

This position is based in the US.


Partner Technical Support

Hydraloop Systems USA is looking for a candidate for the role of Technical Support with experience in setting up and providing technical support for channel partners and customers.

Hydraloop develops, produces, and sells advanced water recycling systems. After winning numerous international awards and distinctions, our young, fast-growing company is making a global breakthrough. From our office in Leeuwarden, we are working on building a partner network that sells, installs, and supports Hydraloop systems to both private individuals and business customers.


Requirements & Qualifications

The technical support expert fulfills a versatile role:

  • Technical and substantive assessment of project applications

  • Assist in the set up of online training materials for our US partner network

  • Certification of partners

  • Feedback practical experience to colleagues who are working on the product development

  • Contact with partners and large customers, especially via email and video calling. In the post-corona era also possible (short) business trips

  • Lead technical presentation for channel partner recruiting and training events

  • Ability to participate in field installations as necessary to support channel partners

  • Strong project management experience with the ability to work independently and multi-task


Who are we looking for?

  • Experience in the installation or support of technical equipment or machines: preferably both hands-on and involved in organizing them

  • Affinity with the digital work and experience on how to utilize digital channels to properly arrange technical support

  • Positive attitude, "self-starter" and initiative

  • Precise and accurate

  • Relevant prior education and experience

  • Preferably located in California

  • Ability to communicate in Dutch and English (Preferred)

  • Environmental or engineering background (Preferred)


What do we offer?

  • Wonderful opportunity to help make the world a better place

  • Opportunity for growth and for personal input in an organization with significant expansion plans

  • Excellent package of employment conditions that are tailored to your background and experience

Why Hydraloop?

After years of working behind the scenes to further develop our patented technology, Hydraloop is now in the spotlight. With our mission, we want to make a serious contribution to one of humanity's greatest challenges: drastically reducing the use of drinking water. However great our mission is, our employees are down to earth and grounded. We are a compact, fast-growing team that works closely together to set up our organization and services professionally.


Interested?

For more information, visit www.hydraloop.com. If this job appeals to you, we ask you

to send a CV with motivation to f.ramirez@hydraloop.com


The closing date for this opportunity is April 1, 2021.