Support & services

Online technical support and services

Hydraloop systems are designed for effortless upkeep, featuring self-cleaning technology that reduces the need for regular maintenance. Each unit is monitored 24/7 through a central server, ensuring that all internal components are continuously checked for optimal performance.

Reliable, simple, lasting

At Hydraloop, we believe maintaining your system should be as easy as enjoying its benefits. With simple self-care tips, solid warranty coverage, and consistent quality, you can rely on your Hydraloop system to perform optimally for years.

Each Hydraloop system is monitored 24/7 via an internal server, ensuring all components are continuously checked.

If a malfunction occurs, like a UV lamp failure, the system automatically switches to backup water and notifies both the user and installer.

We recommend a professional check every two years for optimal performance, with more frequent maintenance for Hydraloop Cascade setups.

Users can extend maintenance intervals by performing basic self-care, such as adding descaling tablets to the tank and cleaning the shower tray tubes. This easy task, similar to descaling a coffee machine, depends on your tap water’s hardness.

All Hydraloop products include a standard warranty for reliable performance, covering manufacturing defects and system malfunctions under normal use, per legal requirements.

Full warranty details, including duration and terms, are provided with your quote or upon request. Regular maintenance is recommended to ensure long-term efficiency and durability.

Notre qualité

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Product quality

Hydraloop products are reliable, durable, and user-friendly, featuring intelligent features and easy installation for homes and businesses.

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Design quality

Our products combine timeless design with functionality, earning recognition and numerous awards for their innovative approach.

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Manufacturing quality

Crafted with top-quality materials and precision engineering, Hydraloop products reflect the excellence of “Made in the Netherlands” craftsmanship.

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Service quality

Our dedicated team, partners and trained installers are always available to provide expert support, ensuring a smooth experience.

Hydraloop production

Where technology meets craft

From cutting-edge engineering to sustainable craftsmanship, each Hydraloop unit is expertly crafted with the highest quality materials. Our state-of-the-art facilities in the Netherlands ensure that every system meets the highest standards of reliability, durability, and efficiency.